Refund Policy
- If your order was shipped already, the customer must wait until arrival in order to proceed with the return process, sometime USPS packages can experience delays that we cannot control. Please be mindful about Covid-19 restrictions worldwide.
All customers must pay for the return label. You can send items back to us at the address below using any trackable/insured shipping method.
3048 Guilford Avenue
BALTIMORE, MD.
ZIP 21218
After receiving the goods in perfect condition, we will proceed with the refund process. The time for refunds might take 3-5 business day and will come back to the original form of payment.
Please read carefully:
- Clearance items and final sales (from 25% and up) can't be returned or exchanged.Refunds are allowed within the 7 days after your order is delivered.
- Hand painted items can't be returned.
- The international and national customer is responsible for the cost of return shipping back to Three Sixty.
- Items must be in original condition and must not to be worn, used, altered or washed.
- Merchandise must have all tags, including any hang-tags, attached.
- Defective item is granted as exchange to the same item without defect and refund is not allowed unless the item is no longer available.